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FAQ's

Q: What does Vintage mean?

A:Vintage is any item over 20 years old that is not mass produced. Our items are authentic and unique. They are sourced from around the world from antique shops, flea markets, auctions, and private estates. We travel worldwide to bring you the most beautiful and unique treasures. We work hard researching our items, and take great pride in telling their unique story. Whenever we know the history or significance of a piece, we pass that on to you.

 

Q: How do I know what condition the piece I am interested in is?

A. Just because something is pre-loved doesn't mean it isn't fabulous! We select our pieces based on condition and desirability.  All of the items in our curated collection are in excellent vintage condition, meaning they show little to no signs of wear.  We do not sell items damaged or broken. Some items do show light signs of normal wear, flaws are always noted in our descriptions.  Silver items may have a slight patina or darkening.  To many collectors, the patina is very desirable. All items in our collection receive a professional cleaning or polishing however we do not alter our vintage, you are buying something special, unique, and collectible. 

 

Q: What if the item I am purchasing is a gift?

A: A gift for you or a special someone, all items arrive gift wrapped in a gift box with our signature handmade gift tag.  Please feel free to include a special message in the notes section of your order, if you would like a personalized note enclosed to a recipient.

 

Q: How do I care for my jewelry?

A: Vintage and Designer Jewelry pieces are special. Rhinestones should never be submersed in jewelry cleaner. A light polishing with a soft cloth often bring a piece back to life. Sterling Silver should be polished with a sterling silver polishing cloth.  It is important to be mindful when spraying perfume or hair care products to not spray them on necklaces or earrings.  It is also important to remove bracelets and rings when washing hands or applying lotion to protect your pieces. We recommend storing your pieces away from moisture or damp conditions. When not in use it is recommended to store your items in a jewelry box or pouch.  

 

Q: What does New Old Stock Mean?

A: This piece was found in new condition, and has never been worn or used by someone. 

 

Q: What does Unsigned Beauty Mean?

A: An unsigned beauty is a piece most likely attributed to a designer but was not signed or marked with a hallmark or designer name. These pieces are very collectible and desirable. In some cases, unsigned beauties can still be attributed to a particular designer based on design characteristics or features of the piece, in those situations, we will attribute them to the designer. 

 

Q: The item I was interested in says "Sold Out"?

A: "Nothing Haunts us like the Vintage We didn't Buy." We pride ourselves on bringing you the best in timeless, vintage and designer accessories. Many pieces are one of kind, and many pieces were not massed produced.  Typically, we only have one of an item so once it is sold, we are not likely to get another.  If you are a collection or favor a particular style or designer, we encourage you to create a wishlist and sign up for our newsletter.  With over 20 years in the styling and personal shopping industry, we will be sure to contact you if we come across a rare find or an item to help complete your collection.

 

Q: What is a "Wishlist"?

A:"Wishlist" is a database where we store a list of your personal desired items. Email us and let us know what you in the market for and we will be happy to see if we can help find it.

 

Q: Is my Information Secure?

A: Absolutely. We take security very seriously. We do not share private information with any parties.

 

Q: How do I find an item on the website?

A: Use the Search Bar on the menu bar if you are looking for something specific. Otherwise you may use the tabs to explore the designers, types, styles, and collections of jewelry and accessories we carry.  You can also email us at veronica@vintagemeetmodern.com if you are looking for something specific but cannot locate it.

 

Q: What if I receive something damaged? etc?

A. We do our very best to ensure items are packaged safely and securely. We are aware of occasional damage to items during shipping. We do ship every item insured for your protection and ours. If an item does not match the description or received damaged please contact veronica@vintagemeetmodern.com.

 

Q: Does Vintage Meet Modern buy or consign vintage and designer jewelry?

A: Yes! Vintage Meet Modern works with private estates and collectors worldwide, if you think you have an item or collection that we might be interested in helping consign or purchase, please reach out to veronica@vintagemeetmodern.com.

 

Q: How do you authenticate? 

A: Vintage Meet Modern guarantees that all items sold on our site are 100% authentic. All of our items are inspected and go through a rigorous authenticity test process before being sold online. 

Gemstone Jewelry is tested with a presidium gem tester. Please note, we will confirm type of stone or material but our gem tester does not differentiate between natural and man-made gemstones. 

Sterling and Gold Jewelry is also tested.  

Hallmarks and Designer Signed Pieces are always photographed and documented as part of our descriptions.

 

Q: Do you charge sales tax?

A: Only items shipping in Illinois will incur sales tax. Illinois sales tax is charged at 8.75%.

 

Q: How long have you been in business.

A: Veronica has worked in the retail and fashion industry for 20 years. She has worked as personal shopper, interior designer, and stylist. Vintage Meet Modern was born in 2011 as an Etsy Shop. Vintage Meet Modern participates in personal appearances and pop up shops all over the Midwest, and has worked with many clients from all over the globe. Please sign up for our newsletter or visit us on our Blog on Instagram for information on our newest finds, beauty and life style tips, and of course, great vintage and designer jewelry.

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